Terms for Using 1xBet in Bangladesh

Read these general rules carefully before using the platform. By creating an account on 1xBet, you agree that these Terms form a binding agreement between you and the operator of the services.

Eligibility and registration

• You must be at least 18 years old and legally capable of entering into a contract.
• You must not be prohibited from online betting under laws that apply to you in Bangladesh.
• One account per person, household, IP, and device unless expressly permitted.
• Accurate registration data is required, and you must keep it current.

Changes to terms and policies

• The operator may modify Terms, betting rules, or policies to reflect regulatory, security, or product updates.
• Material changes will be posted on site or app; continued use constitutes acceptance.

Proper platform use

• You agree not to misuse the site, app, or APIs, and not to attempt to circumvent technical limits.
• Automated bets, scraping of odds or content, and collusion are prohibited.
• You are responsible for safeguarding login credentials and for activities under your account.

Intellectual property and content protection

• Site and app content, odds data, logos, and software are protected by intellectual property laws.
• You may use content for personal, non-commercial purposes only and must not copy or redistribute it.

Liability and risk

• All bets involve risk. You accept that betting outcomes depend on external event factors beyond operator control.
• The operator is not liable for losses arising from interruptions, delays, or transmission errors where beyond reasonable control.
• No liability for indirect or consequential loss, loss of profits, or data, subject to non-excludable legal rights.

Suspension and termination

• Accounts may be suspended or closed for breach of these Terms, fraud, AML concerns, or responsible gambling reasons.
• Balances may be withheld where required by law or pending verification.

Local compliance note

• Laws in Bangladesh restrict certain gambling activities. You must ensure your use of the services is allowed for you. Nothing in these Terms is legal advice.

Bonuses and promotions

• All bonus offers and bonuses are subject to specific bonus terms, wagering rules, and expiry as displayed in your account.
• Where terms conflict, specific promotion rules prevail over general provisions.

These rules cover how bets are accepted and settled. Placing a bet signals acceptance of the applicable market rules, event-specific terms, and these General Rules used on the platform. The operator of 1xBet may apply additional sport or market rules.

Who may place a bet

• Only verified account holders who meet eligibility criteria may place bets.
• Bets may be rejected or voided if placed in breach of the Terms or market restrictions.

Bet acceptance

• A bet is accepted when it receives a unique coupon ID and appears in your betting history.
• Pre-match bets are accepted until the market is closed; live bets are accepted subject to in-play delays.
• Odds may change before acceptance; the bet slip shows the final odds at acceptance.

Minimum and maximum stakes

• Minimum and maximum stakes depend on the sport, market, and account status.
• Limits are shown on the bet slip and may vary per selection, event, or day.

Settlement and calculation

• Official results from governing bodies or reliable data providers determine settlement.
• Standard payout equals stake multiplied by odds; system and multi-bet rules apply per product description.
• Dead heat: returns are proportionally reduced based on the number of tied selections.
• If an event is canceled or not completed within the listed time window, markets may be void unless market rules state otherwise.

Restrictions and fair use

• Bets placed after outcome is known or after a material advantage is obtained are void.
• Price or line errors: where an obvious error occurs, the operator may correct odds to a fair market level or void the bet.
• Collusion, syndicate betting to bypass limits, or use of automated tools is prohibited.

Cash Out, Edit, and cancellation

• Cash Out or Edit features are offered at the operator’s discretion and are not guaranteed for all markets.
• Once accepted, a bet cannot be canceled by you unless a specific cancel feature is displayed in your account for that bet.

Bonuses and free bets

• Bets placed using bonus funds or a free bet follow the relevant bonus rules, including wagering and expiry.
• Returns from a free bet generally exclude the stake, unless stated otherwise.

Settlement disputes

• If you dispute settlement, contact support promptly and provide the coupon ID and event details.
• The operator may review data logs and official sources and may temporarily hold returns while investigating.

These rules govern deposits to and withdrawals from your account. By funding your balance on 1xBet, you confirm that funds are your own and that the payment method is registered in your name.

Deposits

• Supported methods include bank cards, e-wallets, bank transfers, and local mobile wallets where available.
• Minimum and maximum deposit amounts vary by method and are shown in the cashier before you confirm.
• Operator fees for deposits are typically not charged; third-party provider fees may apply.
• Funds are credited once the payment provider confirms the transaction.

Withdrawals

• Withdrawals are paid back to the original funding method where possible in line with AML rules.
• Before a first withdrawal, full KYC verification is required.
• Processing times depend on method and verification status. Typical timelines range from near-instant to several business days.
• Limits per transaction, day, or month may apply and are displayed in the cashier.

Currencies and exchange

• Your account operates in the currency selected at registration. BDT may be available.
• If currency conversion occurs, applicable exchange rates and provider charges apply.

KYC and AML checks

• You may be asked to provide identity, age, address, payment ownership proof, and source-of-funds documents.
• The operator may conduct ongoing checks and request updated documents at any time to meet legal obligations.

Restrictions and fair use of transactions

• The operator may require that deposited amounts are wagered at least once before withdrawal to reduce misuse of payment services.
• Third-party payments, business accounts, or anonymous instruments are not permitted.

Reversals and cancellations

• Deposit reversals are not guaranteed once processed.
• You may cancel a withdrawal request while it is pending, if the cashier offers this option for that transaction.
• Transactions suspected of fraud, chargebacks, or AML breaches may be frozen or reversed subject to investigation.

Fees and disclosures

• Any operator fee will be displayed before you confirm a transaction.
• Your bank or wallet provider may apply their own fees or limits outside the operator’s control.

Gambling should remain entertainment. The operator offers tools to help you control betting and protect your rights if play becomes harmful. You can manage limits in your account or by contacting support.

Player control tools

• Deposit, loss, and wager limits: set daily, weekly, or monthly caps on your account.
• Session limits and reality checks: receive on-screen reminders and limit time logged in.
• Time-out: take a short break for a chosen period.
• Self-exclusion: restrict access for longer durations, including indefinite exclusion.
• Access to history: view your bets, deposits, and withdrawals to monitor behaviour.

Principles

• Do not bet if you are under 18 or if betting is not allowed for you under local law.
• Avoid chasing losses and set a budget before you bet.
• Consider disabling bonuses if they encourage unwanted betting; contact support to adjust preferences.

Support and help

• Gambling Therapy: online support and tools for problem gambling.
• GamCare: advice, chatrooms, and structured support.
• Kaan Pete Roi: emotional support helpline in Bangladesh for those seeking someone to talk to.
• If risk is high or you feel out of control, seek professional assistance promptly.

The operator maintains controls to prevent money laundering and terrorism financing in line with applicable laws and standards. Use of 1xBet services is subject to these controls and ongoing monitoring.

KYC identity verification

• Verification of identity, age, address, and payment ownership before withdrawals.
• Enhanced due diligence may be required based on risk, including source-of-funds and source-of-wealth checks.

Transaction monitoring

• Automated and manual reviews assess deposit, betting, and withdrawal patterns.
• Unusual activity such as rapid cycling of funds, third-party payments, or structured transactions may be flagged.

Suspicious activity reporting

• Where required, the operator may file reports to relevant authorities and cannot disclose this to you.
• Accounts may be restricted during reviews.

Consequences of breaches

• Temporary or permanent account restrictions.
• Freezing or forfeiture of balances where required by law or regulator instruction.
• Termination of services and reporting to payment providers or authorities.

Record keeping and privacy

• AML records, including KYC data and transaction logs, are retained for legally mandated periods and processed under the Privacy Policy.

Your privacy matters. The operator collects and processes personal data to provide legal betting services, verify eligibility, combat fraud, and meet regulatory duties. The platform strives to align with applicable data protection laws and international standards.

Data collected

• Identification and contact details provided at registration.
• Account information, preferences, and communication history.
• Transaction records relating to deposits, withdrawals, and bets.
• Device, IP address, approximate location, and technical logs for security.
• Verification documents and data from trusted databases where permitted.
• Cookies and similar technologies for site functionality and analytics.

How data is used

• To operate the account, process bets, display odds, and provide customer support.
• To conduct KYC/AML checks and ensure responsible gambling.
• To secure the platform, prevent fraud, and enforce Terms.
• To send service messages and, if you consent, marketing about bonuses and promotions.

Sharing and transfers

• Service providers, payment partners, risk and fraud bodies, and group companies under appropriate safeguards.
• Regulators and law enforcement where required by law.
• Cross-border transfers protected by contractual and technical measures when needed.

Your rights

• Request access to your data, correction of inaccuracies, or deletion where permitted.
• Ask for restriction or portability in line with legal conditions.
• Object to certain processing or withdraw marketing consent at any time.
• To exercise rights, contact support through the Help Centre and follow identity checks.

Retention and security

• Data is kept only as long as necessary for the purposes outlined or to meet legal duties such as AML.
• Security measures are described in the Security section.

Cookies

• Cookies support login, bet placement, and analytics. Manage preferences in your browser and in the site settings where available.

The operator implements technical and organizational safeguards to protect your account, transactions, and personal data. Security is a shared responsibility between the platform and the user.

Technical protections

• Transport Layer Security encrypts data in transit.
• Sensitive credentials are hashed and stored securely.
• Anti-fraud and anti-bot systems monitor activity and flag anomalies.
• Regular vulnerability testing and security reviews are conducted.

Account protections

• Two-factor authentication is available and recommended.
• Login alerts, device review, and session timeouts help secure access.
• Controls restrict changes to payment methods until verification is complete.

Operational measures

• Access to systems is limited to authorized staff under role-based controls.
• Backups and disaster recovery processes support service continuity.
• Incident response procedures address and report security events in line with legal duties.

Your responsibilities

• Keep passwords unique and strong, and do not share your account.
• Secure your devices and update operating systems and browsers.
• Contact support if you detect suspicious activity or unauthorized use.