Privacy Notice for Nigeria Users
This Privacy Policy explains how 1xBet handles the collection, processing, protection, sharing, and disposal of personal information on our online services. It applies to all users in Nigeria who access the website and mobile apps. Use of data is based on user consent and other lawful grounds permitted by law. By using these services, users acknowledge this document and how information is managed.
What We Collect and How We Protect It
1xBet collects personal data to provide secure, lawful, and reliable services in Nigeria.
Categories of personal data
- Identification and contact: name, username, address, email, phone number.
- Account and verification: date of birth, government ID details, KYC documents, photographs submitted for verification.
- Transactions and payments: deposit and withdrawal information, billing details, payment method identifiers provided to payment providers.
- Usage and device: login logs, IP addresses, device identifiers, browser type, app version, session data, language preferences, cookies.
- Responsible gaming and compliance: self-exclusion choices, affordability checks, risk assessments required under Nigerian laws.
Why we collect it
- To open and manage accounts, verify identity, process transactions, and deliver online services.
- To meet legal duties under Nigerian AML/CFT and gambling laws and to prevent fraud.
- To provide support, improve websites and apps, and keep systems secure.
Protection measures
- Encryption in transit and at rest for sensitive information.
- Access controls, authentication, and role-based permissions.
- Secure development practices, logging, and regular security testing.
- Vendor due diligence and confidentiality obligations for processors.
- Incident response procedures and staff training.
User rights (subject to legal limits)
- Access to personal data, and request for copies.
- Correction of inaccurate or incomplete information.
- Deletion, restriction, or objection to processing where applicable.
- Portability of data provided by the user, where feasible.
- Withdrawal of consent at any time, without affecting prior processing.
- Complaint to the Nigeria Data Protection Commission.
Legal compliance
- This policy aligns with the Nigeria Data Protection Act 2023, the NDPR 2019, and guidance of the Nigeria Data Protection Commission.
- Gambling operations comply with the National Lottery Regulatory Commission and relevant state regulators.
How to contact us about privacy
- Submit a data rights request through the help centre or the contact details provided in the website footer.
How Your Information Is Used
Information is used by 1xBet only for lawful and transparent purposes.
Main purposes
- Account creation, login, authentication, and customer support.
- Processing deposits and withdrawals, and resolving transaction issues.
- Identity checks, KYC, and security reviews required by Nigerian law.
- Responsible gaming tools, self-exclusion implementation, and user safeguards.
- Service maintenance, performance analytics, and product improvement for the online platform.
- Personalisation such as language, content preferences, and settings.
- Fraud prevention, risk management, and safeguarding platform integrity.
- Compliance with legal obligations, dispute handling, and regulatory reporting.
- Marketing based on consent or legitimate interest, with easy opt-out.
Legal bases
- Consent given by the user for specific processing activities.
- Contract performance to deliver requested services.
- Legal obligations under Nigerian laws and regulatory requirements.
- Legitimate interests, balanced against user privacy rights.
Access, Updates, and Deletion
Users can exercise privacy rights through the help centre or the contact details in the website footer.
How to exercise rights
- Access: request a copy of personal information and key details about processing.
- Update: request corrections to inaccurate or incomplete data.
- Delete: ask for deletion where allowed by law and contracts.
- Restrict or object: limit certain processing or object to direct marketing.
- Portability: request a machine-readable copy of data provided.
Process and timelines
- We may ask for information to verify identity and protect the account.
- Responses are provided within a reasonable period permitted by Nigerian law.
- Some data may be retained to meet legal and regulatory duties.
Security checks and payments
- By using 1xBet, users consent to necessary security reviews and the processing of payment information by licensed payment providers for transactions and compliance.
Minors and Age Restrictions
The services are intended for adults aged 18 and above in Nigeria.
- Accounts for persons under 18 are not allowed.
- The operator cannot confirm age without documents provided for verification.
- If a parent or guardian notifies us that a minor has provided personal data, the account will be reviewed, access will be blocked, and data will be deleted where required.
- Where law requires, records may be kept to comply with investigations and legal duties.
Cross-Border Processing
Personal information may be stored or processed outside Nigeria where partners and service providers operate, to deliver the services.
- By using 1xBet, users consent to international transfers needed to provide the account, payments, support, analytics, and security.
- All partners are required to keep information confidential and apply appropriate safeguards, including contractual protections and security measures consistent with Nigerian data protection laws.
- Transfers are limited to what is necessary for the stated purposes.
Legal Notices and Effect
This notice is part of the terms that govern the use of the services.
- A disclaimer or specific notice related to a feature may modify how these rules apply to that feature.
- The effect of this policy takes place when the user accepts it, including by signature, click-acceptance, or accession through continued use.
- Updates may be made to reflect changes in laws or services; the latest version on the website applies.
- Nothing in this policy limits statutory rights under Nigerian law.
Cookies and Similar Technologies
Cookies are small files placed on a device to store settings and identify the browser. They help deliver reliable online services and improve websites and apps.
Use of cookies
- Statistics and analytics to understand usage and performance.
- Behaviour analysis to prevent fraud and improve security.
- Personalisation of content, language, and user settings.
- Service improvement based on aggregated information.
Types
- Essential: required for core functions such as login and security.
- Performance: measure performance and errors.
- Functional: remember preferences and settings.
- Advertising: show relevant messages where permitted by law and consent.
Retention and control
- Cookies are generally retained for up to 1 year, or shorter where appropriate.
- Users can manage cookies in browser settings or through available consent tools.
- Disabling certain cookies may affect some features of 1xBet.
Your Acceptance of This Notice
By using 1xBet services in Nigeria, the user confirms full acceptance of this Privacy Policy and any updates posted on the website.
- The current version published on the site prevails over prior versions.
- Continued use after changes indicates acceptance of the revised document.
- Users who do not agree should stop using the services and contact support to discuss options for their account and data.
Sharing Information with Third Parties
Personal data may be shared when needed for the purposes in this policy and as allowed by law.
- Categories include payment processors, identity verification and KYC providers, fraud prevention and analytics vendors, customer support tools, and regulatory bodies.
- Disclosure may occur to comply with Nigerian law, regulatory requests, tax rules, dispute resolution, enforcement of agreements, or to protect users and the platform.
- Third parties listed on the website or notified in service flows will receive only what is necessary for a defined purpose and scope.
- By providing information and using the services, the user consents to such sharing, subject to safeguards and confidentiality.
External Sites and Links
The website may include links to third-party websites or services that have their own privacy policies.
- 1xBet is not responsible for how external sites collect or use personal information.
- Users should review the privacy practices of those websites before submitting any data.
- Access to external links is at the user’s discretion and risk.