Help and support: 1xBet contacts in India
This page lists e-mail, live chat, phone status, messengers, and our official social pages for India.
For documents or detailed cases, use the 1xBet email; for urgent issues, start a live chat.
Support runs 24/7 in English and Hindi, and replies arrive in live chat in under 2 minutes and by e-mail in 1–3 hours.
How to reach us in India: channels and use cases
You may contact us for account help, payments, affiliates, partnerships, media, corporate or legal queries.
If you need the 1xBet contact number, request a call-back via chat; for detailed documents, write to our email address.
Contact methods and when to use each
| Communication Method | How to Contact Us | What Questions Should You Ask |
|---|---|---|
| Live chat (on-site and in-app) | Open Help > Live chat on the website or in the mobile app. Available 24/7. | Urgent account or game issues, deposits/withdrawals, login problems, promos. Typical reply: under 2 minutes. |
| E-mail support | [email protected] | Account queries, payments, technical issues, verification steps. Send from your registered e-mail and include your user ID. Typical reply: 1–3 hours. |
| Security and KYC | [email protected] | Document checks, account recovery, suspected misuse, OTP concerns. Do not share your password. Typical reply: 3–6 hours. |
| Affiliates | [email protected] | Affiliate sign-up, tracking, promo materials, payouts. Typical reply: within 1 business day. |
| Media & PR | [email protected] | Press and media requests, interview queries, PR materials. Typical reply: 1–2 business days. |
| Business partnerships | [email protected] | Sponsorships, marketing collaborations, corporate proposals. Typical reply: 1–3 business days. |
| Social media (DM) | Use the verified pages linked in the footer of our official site and tap Message. | General questions, app or platform tips. We never ask for passwords or OTPs. Typical reply: 1–12 hours. |
| Phone support | No public contact number in India. Request a call-back in live chat or by e-mail. | When a call is needed for identity or payment checks. We schedule calls during IST hours. |
| Messengers | WhatsApp and Telegram are not used for support in India. | Do not share account data on these apps. Use live chat or e-mail for any question. |
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